Frequently Asked Questions

What is WASWUG?
WASWUG is a conference that provides the opportunity for school district users to learn more about the Skyward product suite and other topics important to managing and reporting data. You will be able to share insights and network with fellow Skyward users. There are over 175 breakout sessions offered at WASWUG Spring and another 100+ sessions at WASWUG Fall within the Student, HR and Finance Modules. The sessions are taught by knowledgeable WSIPC and Skyward staff and Power Users from across the state.

Am I a WSIPC Cooperative member?
If your school or district purchases WSIPC Cooperative services including software, hardware, or support, you are a Cooperative member. If you are unsure of your Cooperative member status, or would like to inquire about becoming a member, please contact WSIPC at 425-349-6600 or info@wsipc.org.

Why is WASWUG Spring always mid-March in Bellevue and WASWUG Fall mid-October in Spokane?
There are very few locations in Washington that have sufficient meeting and sleeping rooms to accommodate an event of this size and scope. As such, it is necessary to reserve the space (in the form of contracts) three to five years in advance of each conference. These contracts ensure we have a venue for the conference, and require set minimum expenditures for hotel rooms and food costs. Changes to the conference structure (such as the number of days) or scope (meals, major program changes) are limited within the parameters of the existing contract without incurring penalty charges. 

Why does the Hyatt Regency Bellevue run out of sleeping rooms so quickly?
Because WASWUG is so popular! Actually, when securing a contract with a venue, we are only able to book a certain number of rooms due to the Hotel’s policy on group business. This helps both the Hotel and WSIPC manage the potential risk if rooms are not filled sufficiently. As much as we would all love to be in the same place, we have the opportunity to experience more than just the Hyatt. We have group rates available at the Hyatt Regency Bellevue, Westin Bellevue, and Marriott Bellevue. The Westin is connected via a skybridge to the Hyatt.  We also offer a complimentary shuttle that you can use between the Hyatt and Marriott throughout the conference.

What if I need to cancel my registration?
Refunds will be honored for cancellations received via email, fax, or mail NO LATER THAN three weeks prior to the event. (See the Cancellation Policy for exact dates.) A $75 cancellation fee will be assessed for all cancellations received prior to the deadline. Substitutions will be accepted through the first day of the conference. No refunds offered after the deadline. No shows will be charged the full registration amount. Contact the Registrar with questions.

Wouldn’t boxed lunches or buffets be less expensive than the fancy banquet meals we receive?
Surprisingly, the answer to this question is “no.” Buffets actually cost more than plated meals and result in more food waste. Boxed lunches are not less expensive than plated meals and are not recommended when holding an environmentally friendly event. We do occasionally offer buffet or boxed meals due to scheduling or spacing needs.

In recent years, I have not always received handouts at the breakout sessions. Why is that?
There is a significant cost to producing session handouts and we find that many get left behind. If a presenter has created a handout, it will be available through our WASWUG conference app. As a WSIPC member, you also have access to the WSIPC Guides through SkyDoc within the software. If you are not a WSIPC member, but would like to receive a WSIPC Guide that is referenced or used during a breakout session, stop by the Info Desk and provide us with your contact information. We will email you an electronic version of the Guide.

What are we eating?
We post a “meals” page that lists out the menus being served. This is available two months prior to the conference.

Who is WSIPC?
WSIPC is a non-profit cooperative that provides technology solutions, services, and support to K-12 public, private, and charter schools. Their offerings include a powerful line-up of student, business, human resources, and reporting applications, along with an array of premium technologies. WSIPC’s experts provide exceptional service, support, and training. WSIPC’s innovative structure is designed to help schools do more with every dollar and empower them with the tools to work smarter.